Member Services Representative
Company: Planet Fitness (United PF Partners)
Location: Kenner
Posted on: May 12, 2022
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Job Description:
Job Description
THE PLANET FITNESS MISSIONWe at Planet Fitness are here to provide
a unique environment in which anyone, and we mean anyone, can be
comfortable in a diverse, judgment free zone where a lasting,
active lifestyle is built. Our product is a tool. A means to an
end. Not a brand name or a mold maker, but a tool that can be used
by anyone. In the end, it's all about you. As we evolve and educate
ourselves, we will seek to perfect this safe, energetic
environment, where everyone feels accepted and respected. We are
not here to kiss your butt, only to kick it if that's what you
need. We need you, because face it, our planet wouldn't be the same
without you. You belong!
ORGANIZATION OVERVIEWTitle: Member Services Representative
Reports to: Club Manager
FLSA: Non-Exempt
THE OPPORTUNITYLook no further if you like to have fun, positively
impact people, and grow your leadership skills in the coolest place
on the planet. Your opportunity has arrived!United PF is dynamic,
growing and continually evolving. If you thrive in a changing
environment and have a passion for people, then United PF may be
the place for you. A role with United PF Partners is an opportunity
to be a part of something special. If you would love working for a
rapidly-growing company that changes people's lives for the better
each and every day, helps them live healthier, doesn't judge
anyone, and supports their communities and the Boys and Girls club,
then this may be your dream job!
What You'll Be DoingAs a Member Services Representative you are a
high energy, positive member of the team providing members with an
unprecedented experience and encouraging them in achieving their
fitness goals. You will make them feel like family in a clean,
judgment-free environment. You will create "raving fans" by
delivering +1% customer service, continually engaging and
encouraging our members to succeed on their fitness journey.
United PF is owned by American Securities, a leading U.S. private
equity firm that invests in market-leading North American companies
with annual revenues generally ranging from $200 million to $2
billion and/or $50 million to $200 million of EBITDA. American
Securities and its affiliates have approximately $23 billion under
management and based in New York with an office in Shanghai.
About Planet FitnessFounded in 1992 in Dover, NH, Planet Fitness is
one of the largest and fastest-growing franchisors and operators of
fitness centers in the United States by number of members and
locations. As of June 30, 2020, Planet Fitness had more than 15.2
million members and 2,059 stores in 50 states, the District of
Columbia, Puerto Rico, Canada, the Dominican Republic, Panama,
Mexico, and Australia. The Company's mission is to enhance people's
lives by providing a high-quality fitness experience in a
welcoming, non-intimidating environment, which we call the
Judgement Free Zone®. More than 95% of Planet Fitness stores are
owned and operated by independent business men and women.
Employees at a franchise location are employed by the Franchisee
and are not employees of PFHQ (the Franchisor). PFHQ neither
dictates nor controls labor or employment matters for franchisees
or their employees, and does not retain any reserved authority to
control the terms and conditions of employment for franchisees or
their employees. Each franchisee is responsible for ensuring
compliance with local, state and federal law.
Keywords: Planet Fitness (United PF Partners), Kenner , Member Services Representative, Sales , Kenner, Louisiana
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