Company: Ochsner Health System
Posted on: November 23, 2022
We've made a lot of progress since opening the doors in 1942,
but one thing has never changed - our commitment to serve, heal,
lead, educate, and innovate. We believe that every award earned,
every record broken and every patient helped is because of the
dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support
those who do, you are making a difference and that matters. Come
make a difference at Ochsner Health and discover your future
This job answers internal/external calls for Security Operations,
which average 2-3,000 transactions daily. Answers routine and
emergency calls for security assistance while obtaining all
necessary information required while dispatching security officers
to calls for service as well as making notifications to on duty
supervisors. Responds to all emergency situations, all types of
Hospital/Clinic codes at any given time, monitors Hospital/Clinic
video screens, maintains security log and all associated computer
entries; handles all call and on-call for security and emergency
preparedness for main campus and regional clinics as well as
notifications for security incidents and emergency preparedness
Required - High School diploma or equivalent
Required - 1 year experience as a telephone operator, dispatcher or
Knowledge Skills and Abilities (KSAs)
* Must have computer skills and dexterity required for data entry
and retrieval of patient information. Must be proficient with
Windows-style applications and keyboard.
* Effective verbal and written communication skills and the ability
to present information clearly and professionally to varying levels
* Good analytical skills
* Excellent communication skills
* Demonstrates Good Judgement
* Strong interpersonal skills
* Strong customer service skills
* Must possess a good command of the English language, along with
the ability to speak clearly and distinctly
* Consistently answers calls using standard company greeting
* Solicit and document information needed from callers to determine
level of security assistance and then to dispatch officers to
* Responds to all codes/notifications during emergency
Other related duties as required. The above statements describe the
general nature and level of work only. They are not an exhaustive
list of all required responsibilities, duties, and skills. Other
duties may be added, or this description amended at any time.
The employer is an Equal Opportunity Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, protected veteran status, or disability
Physical and Environmental Demands
The physical essential functions of this job include (but are not
limited to) the following: Frequently exerting 10 to 20 pounds of
force to move objects; occasionally exerting up to 100 pounds of
force. Physical demand requirements are in excess of those for
sedentary work. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Because the incumbent works within a healthcare setting, there may
be occupational risk for exposure to hazardous medications or
hazardous waste within the environment through receipt, transport,
storage, preparation, dispensing, administration, cleaning and/or
disposal of contaminated waste. The risk level of exposure may
increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until
they have formally applied to the open position on this careers
Individuals who reside in and will work from the state of Colorado
are not eligible for remote work position.
Ochsner Health endeavors to make our site accessible to all users.
If you would like to contact us regarding the accessibility of our
website, or if you need an accommodation to complete the
application process, please contact our HR Employee Solution Center
at 504-842-4748 (select option 1) or firstname.lastname@example.org. This
contact information is for accommodation requests only and cannot
be used to inquire about the status of applications.
EEO is the Law links in English, Spanish, Chinese, and Arabic.
Affirmative Action Policy Statement
Keywords: Ochsner Health System, Kenner , Security Dispatcher, Professions , Kenner, Louisiana
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