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Commercial Banking Servicing Specialist

Company: First Horizon National Corp.
Location: Kenner
Posted on: June 12, 2021

Job Description:

Position can be located in the following locations:

Memphis, TN

Houston, TX

Kenner, LA

Charlotte, NC

The ACBS Commercial Servicing Specialist supports all lines of business by booking and servicing new and existing loans. The ideal candidate is very detail oriented and views their work as their self-portrait. The ACBS Commercial Servicing Specialist possesses impeccable customer service skills, excellent problem-solving skills and the ability to maintain poise under pressure. The ACBS Commercial Servicing Specialist brings direct experience in the area of loan servicing and is willing to support teammates so that the entire group succeeds.

We are seeking dedicated, disciplined individuals who excel in a team environment, who take ownership and who are enthusiastic about a job well done.

Essential Duties and Responsibilities:

  • Setting up loan and line of credit accounts on the Bank's servicing systems. Products include consumer and commercial loans and lines of credit.
  • Performing various types of maintenance on accounts accurately and within specified timelines.
  • Ensuring compliance with policy and procedures
  • Presenting a professional image
  • Completing assigned reporting tasks

Knowledge:

  • Understanding of loan documents, procedures, polices and regulations applying to either consumer or commercial loans
  • Familiarity with loan servicing systems such as ACBS and ALS

Skills:

  • Impeccable customer service and customer centric focus
  • Problem-solving skills
  • Ability to identify the root cause of a servicing issue
  • Excellent verbal and written communication skills
  • Strong keyboarding / data entry ability
  • Proficient computer skills, especially Microsoft Office applications

Education and/or Work Experience Requirements:

  • High School Diploma or equivalent
  • Bachelor's degree preferred
  • 3 or more years of work experience preferred
  • Previous experience in the financial services industry, loan servicing preferred
  • ACBS experience preferred

Keywords: First Horizon National Corp., Kenner , Commercial Banking Servicing Specialist, Other , Kenner, Louisiana

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