Remote Data Analyst Internship

Company: Maximus
Location: Kenner
Posted on: June 6, 2021

Job Description:

**Essential Duties and Responsibilitie**s:


- The intern designs, documents, and studies business processes with the goal of driving process repeatability and improvement through efficient process design, quantitative process analysis, and staffing optimization.
- The position is responsible for overseeing the effective use of reports and developing and maintaining accurate call center and/or operations forecasts using statistical and other quantitative analysis methods to support development of efficient staffing plans.
- The position closely collaborates with the corporate BPM function for best practice methods and technical expertise. Training and mentorship on best practices and key skills will be provided.
- Emphasizing effective collaboration with all process stakeholders, the intern will learn to design and document processes and workflow using Business Process Management Notation (BPMN- standards-based modeling language), determine the impact of proposed changes on underlying processes, and make appropriate recommendations for process-design and execution that will positively impact operational effectiveness especially staffing optimization.
- The intern will assist in the development of all formal process documentation which includes, process models, business requirements traceability matrixes, and use case documentation.
- The intern ensures all process documentation adheres to existing best practices, is accurate, correctly detailed, and kept up-to-date and organized in the appropriate repository.
- The intern prepares and maintains plans to ensure that agreed upon delivery schedules for existing, new and/or modified reports are meet.
- The position also analyses process performance using existing reporting capabilities in order to detect process performance problems and define improvements. The position provides to management staff on the development of new reports and the modification and interpretation of existing reports.

Keywords: Maximus, Kenner , Remote Data Analyst Internship, Other , Kenner, Louisiana