assists with the medication reconciliation process by ensuring an
accurate and complete home medication list is documented for
admitted patients. Communicates with patients, families,
caregivers, healthcare providers/practitioners, and pharmacists to
obtain an accurate and complete medication history for patients.
Identify discrepancies or problems with medication history
information and notify a pharmacist to seek clarification or
resolution. Ensure capture of prescription benefit information and
document the home medication list in the electronic health record
12 Hour Shifts - 7 Days On/7 Days Off
Required – 1 year of college or completion of a
para-professional pharmacy training program
Required – 2 years of experience as a Pharmacy Technician
Preferred – Experience taking patient’s medication history
Required – Certified Pharmacy Technician License in the State of
Practice or National Certification
In possession of a work permit
Knowledge Skills and Abilities (KSAs)
Must have computer skills and dexterity required for data entry
and retrieval of information.
Effective verbal and written communication skills and the
ability to present information clearly and professionally.
Must be proficient with Windows-style applications, various
software packages specific to role and keyboard.
Strong interpersonal skills.
Accurately obtains and clarifies patients' home/chronic
medication list by contacting community pharmacies, physician
offices and/or extended care facilities, interviewing patient
and/or family members to ensure proper identification of doses and
drugs including prescription medications, over the counter drugs
and complimentary & alternative medications in a timely manner.
Utilizes the electronic health record to input patients’
home/chronic medication lists for the purposes of medication
reconciliation under the supervision of a pharmacist.
Communicates discrepancies identified via the medication history
process with the pharmacist and makes clarifications with the
patient and prescribers as needed.
Accurately collects patients’ prescription benefit
Appropriately directs, triages or communicates to the
appropriate caregivers or staff all questions or inquiries from
patient or families that are outside the scope of taking the
Provides high quality customer service to patients, family
members, and care team members.
Ensures capture of appropriate patient information
necessary to generate safe and effective medication orders (i.e.
allergies, height, weight).
Adapts behavior to the specific patient population, including
but not limited to: respect for privacy, method of introduction to
the patient, adapting explanation of services or procedures to be
performed, requesting permissions and communication style.
Other related duties as required.
The above statements describe the general nature and level of
work only. They are not an exhaustive list of all required
responsibilities, duties, and skills. Other duties may be added, or
this description amended at any time.
The employer is an Equal Opportunity Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, protected veteran status, or disability
Physical and Environmental Demands
The physical essential functions of this job include (but are
not limited to) the following: Frequently exerting 10 to 20
pounds of force to move objects; occasionally exerting up to 100
pounds of force. Physical demand requirements are in excess of
those for sedentary work. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions. Because the incumbent works within a
healthcare setting, there may be occupational risk for exposure to
hazardous medications or hazardous waste within the environment
through receipt, transport, storage, preparation, dispensing,
administration, cleaning and/or disposal of contaminated waste. The
risk level of exposure may increase depending on the essential job
duties of the role.