We are seeking a dynamic, dependable, and motivated individual
to join our team of aviation professionals. Here at GAT Airline
Ground Support, we offer our employees a wide range of employee
benefits that include paid time off, the major medical, company
contributed 401K, Dental, and Vision coverage. You are just one
step away from a new beginning. Don't miss this great opportunity!
Join GAT to begin an exciting new career in the aviation
Bachelor's degree or appropriate combination of education and
5+ years of Airline industry
5+ years of experience managing and leading people with
Executive presence and understanding of a large corporate
Experience managing multi-customer market
Strong strategic skills and business acumen combined with the
ability to motivate teams to deliver high-quality standards
Ability to establish and maintain positive, professional,
internal and external work relationships with all stakeholders
Strong analytical skills
Must be a self-directed, highly motivated and proactive
Strong communication skills; written and verbal
Willing to rotate own schedule to be visible to all clients,
team members as needed
NONESSENTIAL SKILLS, EXPERIENCE, AND QUALIFICATIONS (not
necessary but preferred):
Self-starter, strong leadership skills with the ability to
course-correct operation proactively
Build strong partnerships in the local community and all airport
Managers, Supervisors, and Leads
GAT Airline Ground Support has provided quality aviation
services for more than forty years--developing a reputation of
outstanding service in the industry and earning the business of
every major carrier through excellence in performance. GAT has
created a culture that revolves around safety. Safety and
world-class delivery will permanently be cornerstone principles
with every new service and every new market we enter.
Several years of explosive growth has positioned GAT Airline
Ground Support to become one of the fastest-growing ground service
providers in the country--making entry into international markets
with the 2019 acquisition of Canadian handler, Strategic Aviation.
Excellent leadership and consistent company values have allowed us
to secure the talent, tools, and financial resources needed to fuel
the future and meet the needs of our airline business partners
GAT Airline Ground Support, as an equal opportunity employer,
makes hiring decisions based on business needs and the
best-qualified candidates available and does not discriminate in
its employment decisions on the basis of any protected
General Managers are responsible for maintaining financial
budgetary goals, safety policies, procedures and working conditions
which affect the employee on the job. In addition to being
responsible for immediate work environment he/she will develop
their direct reports. Must effectively communicate all safety
policies and procedures, GAT's core values, and GAT's Mission to
all levels of the organization. Direct and coordinate activities to
provide a safe environment for employees while maintaining fast and
efficient services. This position requires working in a fast-paced
environment with time constraints to meet arrival and departure
goals overseeing a 24-hour operation. Must also work rotating
shifts and maintain operational visibility with all staff and
business partners. A professional and positive image must be
consistently displayed by the employee. Must possess a sense of
urgency and a passion for improving the delivery of services with a
commitment to continuous improvement. Must have excellent working
knowledge of business management principles and practices,
financial concepts, and key drivers of profitability and
General Managers must be able to conduct monthly safety meetings
for all employees (without exception).
Responsible for managing all operational activities and multiple
Must be able to conduct flight audits, station audits, and risk
& behavior audits.
Participate in monthly company safety conference calls.
Able to communicate and instill safety awareness in all
employees, including new hires.
Work in conjunction with Customer to determine manpower
requirements for group movements, peak travel holidays, out of
scope and flight schedule changes.
Oversee recruiting and placement efforts to ensure staffing
levels meet requirements and exercise the best possible effort to
follow any instructions provided by the Customer or their designee
regarding standards, procedures, and practices.
Ensure compliance with all regulatory agencies including FAA,
OSHA, EPA, US Dept. of Labor and EEOC.
Investigate, report and implement corrective action for any
incident of aircraft damage or employee injury and
conduct/participate in employee coaching and counseling as
Oversee any disciplinary action resulting from or potentially
leading to termination in order to ensure proper documentation and
consistent application of policies.
Coordinate purchases for operational necessities and ensure
adequate supplies are available to meet customer standards.
Review final payroll and daily hours to ensure salaries and
wages remain within budgetary restraints.
Monitor the impact of operational irregularities on such costs
and ensure out of scope is documented and approved accordingly.
Conduct weekly Lead/Supervisor meetings, daily briefings with
GSE mechanic for equipment updates and timely repair, participate
in employee shift briefings and customer shift briefings or team
meetings as required.
Observe and ensure full compliance of uniform and appearance
guidelines and inspect facility daily including; supply rooms,
storage rooms, storage, break rooms and office areas.
Review all daily, weekly and monthly operational reports to
ensure proper dissemination, including but not limited to; shift
reports, disciplinary actions, incident reports, safety meeting
minutes, monthly summary reports, pay change notices, employee
evaluations, work orders, or any other local reporting medium.
Investigate all service failures including chargeable delays,
Administer station operational plans such as deicing, FOD,
safety, winter operation, and baggage plans.
Complete personnel evaluations on supervisors, administrative
assistants and GSE mechanics.
Liaise with all customer service, airport, USPS and our
Respond to and/or investigate concerns reported by customers and
Perform routine visits to the various authorities to discuss
issues and concerns. Attend all local airport tenant, security and
Successful GM will have a deep understanding of their
competition and airport activities with opportunities to grow the
Ability to develop and mentor supervisors, leads and aspiring
team members to grow their careers
All qualified applicants will receive consideration for
employment without regard to race, color, religion, gender, gender
identity or expression, sexual orientation, national origin,
genetics, disability, age, or veteran status.