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Server, New Orleans International Airport

Company: Delaware North
Location: Kenner
Posted on: January 16, 2020

Job Description:

The OpportunityServes food and beverage items to guests in accordance with the Company's GuestPath Universal Service Standards and applicable Operational Standards.ESSENTIAL FUNCTIONS:-- Greets guests at table and supplies guests with menus if necessary-- Communicates daily specials, answers questions about menu items, and takes beverage and/or food orders-- Serves alcoholic beverages responsibly, requests identification, adheres to all unit and company alcohol service policies and procedures.-- Enters orders into point-of-sale system so that kitchen staff can prepare food.-- Picks up drinks and food when orders are ready and delivers orders to guests-- Observes and follows-up with guests to respond if they require additional service-- Prepares and delivers check to guests at table-- Accepts and processes payment or directs customer to cashier-- Performs opening, closing, and side work duties as assigned-- Performs other duties as assignedNON-ESSENTIAL FUNCTIONS:-- Cleans table and prepares it for next guests-- Makes suggestions to management to improve service, or change menus-- Trains others on job duties and company proceduresEDUCATION & EXPERIENCE:-- Previous experience as a server, or similar guest service position strongly preferred.-- Previous experience with a point-of-sale system in service or hospitality environment preferredKNOWLEDGE, SKILLS & ABILITIES:-- Excellent guest service skills; ability to adhere to Company's GuestPath Universal Service Standards-- Ability to complete required pre-employment sanitation and alcohol service training-- Ability to work quickly and efficiently in a fast-paced environment-- Ability to work under pressure and handle multiple table assignments at one time-- Possess basic knowledge of standard drink recipes and alcohol brand names.-- Ability to operate point-of-sale system to enter orders and prepare checks.-- Basic math skills; ability to accurately total guest checks and count change-- Strong communication skills, including listening skills and ability to take food and beverage orders and fill those orders correctly.PHYSICAL REQUIREMENTS:-- Ability to remain on feet for entire length of shift-- Constant standing, walking, bending, reaching and repetitive motions.-- Ability to maneuver between tables and around corners.-- Ability to lift, balance and move large food trays, weighing up to 35 lbs.-- Visual acuity and hearing sufficient to take orders and prepare bills.PHYSICAL REQUIREMENTS:-- Ability to lift up to 35 pounds for set-up, service and clean up of functions-- Ability to stand or walk for entire length of shift; may include walking up and down stairs-- Good mobility to maneuver between tables to deliver food to customers.ENVIRONMENTAL WORKING CONDITIONS:-- Variable temperatures - required to move between hot, noisy conditions of kitchen and climate-controlled dining environment-- Noise level may be moderate to high during busy times Who We AreAt Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Keywords: Delaware North, Kenner , Server, New Orleans International Airport, Other , Kenner, Louisiana

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