On-Call Banquet Server

Company: Hilton New Orleans Airport
Location: Kenner
Posted on: November 14, 2019

Job Description:

Overview Lead Banquet team in the serving of guests during banquet functions to ensure positive guest experience. Responsibilities

• Check server and house person Banquet Event Orders (BEO) to ensure that all information is accurate.
• Check room set-up to see that BEO directions are completely followed. Ensure that all public areas are neat and clean.
• Make contact with group representatives. Explain how to make contact if needed throughout function.
• Communicate all BEO changes to catering office and affected departments.
• Coordinate with banquet staff set-ups, changes and time schedules for all functions.
• Operate as a banquet server; setting-up, greeting and serving the guest and breaking-down the function.
• Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
• Recap all banquet checks at end of each day and turn in to Night Audit.
• Know the menu for each function served and be able to explain the major ingredients and preparation method for each item to be served.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned. Qualifications
  • Hotel experience preferred.
  • Superior communication skills to provide information and associated services to hotel management and guests.
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
  • Ability to work effectively under time constraints and deadlines.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Keywords: Hilton New Orleans Airport, Kenner , On-Call Banquet Server, Hospitality & Tourism , Kenner, Louisiana