Lead, Primary Care Physician
Company: ChenMed, LLC
Location: Kenner
Posted on: August 5, 2022
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Job Description:
We're unique. You should be, too.We're changing lives every day.
For both our patients and our team members. Are you innovative and
entrepreneurial minded? Is your work ethic and ambition off the
charts? Do you inspire others with your kindness and joy?We're
different than most primary care providers. We're rapidly expanding
and we need great people to join our team.POSITION SUMMARYChenMed,
a physician-led and mission-driven, primary care organization, is
currently one of the most successful full-risk Medicare Advantage
providers in the nation and has a vision to be America's leading
primary care provider, transforming care of the neediest
population. Our mission is to honor seniors with affordable VIP
care that delivers better health. In order to achieve our vision
and deliver our mission, we need the best primary care providers
and clinical leaders that are seeking to fulfill purpose and
personal opportunity and join the ChenMed family. The Lead, Primary
Care Physician (Lead, PCP) is the initial step in the clinical
leadership track at ChenMed; the Lead PCP will
demonstrate:---Accountability for outcomes: The Lead PCP
demonstrates accountability for outcomes, strong clinical care, and
cost-effectiveness for each patient in their panel of at least 360
patients. They understand that they can strongly influence the
patient's outcomes by building a trusting relationship and helping
them change behaviors.---Coaching for health: The Lead PCP acts as
a health coach, rather than just a consultant for sickness, by
helping patients set short and long-term health goals, partners
with the patient to work toward the goals, and frequently follows
up on those goals on the path to improved health for their
patients.---Simplifying for action: The Lead PCP simplifies and
prioritizes appropriately so that behavior change is more
actionable, both for the patient in helping them achieve their
goals, and when leading their care teams towards their performance
goals.---Leadership: Leads Super Huddle (SH) and Transforming Care
Meeting (TCM) weekly, as well as supports Center Manager/Center
General Manager if the center clinical leader and/or market
clinical leader is not available. The Lead PCP will fill in as
needed for center clinical leadership needs, including monitoring
daily center census as part of joint center accountability for
outcomes. Drive a positive culture that supports a cohesive team
approach, drives excellent results and relationships, and promotes
"best place to work" culture measured by employee engagement
scores.We are an outcomes-focused, value-based organization and for
their panel of patients, the following metrics are regularly
measured to help Lead PCPs become successful and become successful
PCP Partners: patient admissions/thousand, 16-18 appointment slots
per day at a 0.9 FTE PCP schedule / 0.1 FTE dedicated leadership
time (each new patient count for 2 slots, follow-up patients,
typical 1.0 PCP FTE slots are 18-21), HEDIS> 4, CG CAHPS
(patient experience), clinical gaps closures, and medical cost
effectiveness relative to center target. Each Lead PCP will have
goals for these metrics and will be expected to work towards those
targets with their center and market leadership as well as their
care teams. Culture is very important in the medical centers and
because PCP's are leaders in our organization and centers, they are
expected to help champion a positive culture of love,
accountability, and passion along with center leadership.The Lead
PCP will be required to demonstrate the ability to function both
independently and in collaboration with other health care
professionals. The Lead PCP will work closely with the applicable
center and market leadership to ensure compliance with guidelines
along with participating in risk and quality management programs,
clinical meetings and other meetings as required that promote
patient health and company goals.The Lead PCP will adhere to strict
departmental goals/objectives, standards of performance, regulatory
compliance, quality patient care compliance, and policies and
procedures.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:Independently
provides care for patients with acute and chronic illnesses
encountered in the older adult patient.Takes full accountability
for patient care and outcomes and appropriately seeks consultation
from specialists when needed, though will still stay involved in,
and be responsible for, the detailed care of the patient.Engages
with the hospitalist whenever one of their patients is in the
hospital (regardless of whether the hospitalist works for ChenMed
or not).Responsible for assessment, diagnosis, treatment,
management, education, health promotion and care coordination and
documentation for patients with acute and complex chronic health
needs.Leads their care team consisting of care promoter (medical
assistant), care facilitator, and care coordinator for patients
able to come to the office.For patients that are unable to come to
the office-in hospital, SNF, LTC or homebound, engages with the
transitional care team and others including case managers, acute
and transitional-care physicians, and other resources that may be
available depending on the market.Leads Super Huddle (SH) and
Transforming Care Meeting (TCM) weekly, as well as supports Center
Manager/Center General Manager if the center clinical leader and/or
market clinical leader is not available, based on guidance from
Market Chief Medical Officer. Fills in as needed for center
clinical leadership needs, including monitoring daily center census
as part of joint center accountability for outcomes.Plays an active
role in the management of their center and helps cover for other
providers who may be out for various reasons. It is also expected
that each Lead PCP will take an active role as needed in recruiting
patients for the center and recruiting and interviewing additional
providers for the company.Performs other duties as assigned and
modified at manager's discretion.Available and Accessible for
patients in order to build trust. It is expected that the Lead PCP
will make themselves as accessible to their patients as possible by
being open and available for walk-in visits and answering phone
calls and messages in a timely manner.Service Orientation -
Provides care that they would want for a family member or for
themselves to each patient at every interaction.Evidence Based
Medicine - Remains updated on evidence-based medicine, but also
recognizes that factors outside of traditional medicine, like
lifestyle and nutrition, have a large impact on patient health
outcomes. Stays up to date on clinical, nutritional, and
lifestyle-based interventions to improve outcomes.Physician
Leadership is integral to good healthcare, so the Lead PCP must be
willing to continuously work to develop and improve leadership
skills for the benefit of one's patients, their team, their center,
and the company.Quality - Our patients deserve the highest quality
of care. This requires a willingness to work with the care teams
towards achieving high quality outcomes and quality measures. At
the same time, Lead PCPs will always be looking for ways to
continuously and systematically improve their practice of medicine
and the operations of their center.Influence - The Lead PCP must
competently and compassionately influence their patients, their
teams, and themselves to achieve the best outcomes.Self-Care - A
Lead PCP can take the best care for their patients when they are
adequately caring for themselves. That means physically, mentally,
socially and spiritually. Physician wellness is important for
sustainability and promoting the health of physicians, staff, and
patients.We're ChenMed and we're transforming healthcare for
seniors and changing America's healthcare for the better.
Family-owned and physician-led, our unique approach allows us to
improve the health and well-being of the populations we serve.
We're growing rapidly as we seek to rescue more and more seniors
from inadequate health care. ChenMed is changing lives for the
people we serve and the people we hire. With great compensation,
comprehensive benefits, career development and advancement
opportunities and so much more, our employees enjoy great work-life
balance and opportunities to grow. Join our team who make a
difference in people's lives every single day.
Keywords: ChenMed, LLC, Kenner , Lead, Primary Care Physician, Healthcare , Kenner, Louisiana
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