General Manager, Aviation Lounge 1

Company: Sodexo -Group
Location: Kenner
Posted on: January 23, 2023

Job Description:

Unit Description
Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.
Sodexo's Airport Lounge Segment has an exciting opening for the private United Clubs located -in -New Orleans, LA. -We are seeking top-notch, hospitality-driven Club General Managers to lead the food and beverage operations within these private club/lounges. -
The lounges are dedicated spaces for elite passengers to relax, rejuvenate and enjoy chef created dishes or order from the full-service bar, which serves premium wine and spirits. We are seeking dynamic, energetic and experienced General Managers to be part of creating memorable dining experiences for our guests. - These managers will be responsible for ensuring excellent front of house guest services for our upscale clubs/lounges.
The ideal candidate for these roles will be seasoned hospitality professionals with a food and beverage management background within hotels, restaurants or similar high-end venue.
Responsibilities include but are not limited to:

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  • Food & Beverage:
    
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    • Supply chain management/product ordering
      
    • Proactive menu design based on customer feedback and take-rates;
      
    • Local menu creativity/food product placement and display.
      
    • ServSafe / food handling
      
      
      
      
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        • Staffing/Training:
          
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          • Leading staff size of 15+ employees
            
          • Employee coaching and development;
            
          • Staffing management (coverage)/schedule planning.
            
            
            
            
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              • Other:
                
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                • Proactive communication/escalation of operational issues and ability to problem-solve in partnership with Regional Manager;
                  
                • Hospitality-centric ability to pivot and try new things in partnership with United based on industry trends;
                  
                • Customer service delivery beyond product service and facility cleanliness- ability to create a friendly environment and appropriately engage with guests;
                  
                • Proactive in identifying and communicating key local market needs/trends in order to support creation of a 'Uniquely United and Distinctly Local" atmosphere.
                  
                  
                  
                  BENEFITS: Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.
                  Learn more about our Airline Lounges: Click Here
                  Away from the hustle and bustle of the airport, the airport lounges -are dedicated spaces for elite passengers to relax, rejuvenate and enjoy chef created dishes or order from the full-service bar which serves premium wine and spirits.
                  What We Offer
                  Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
                  Position Summary
                  Responsible for general management of an account/unit providing one or more core services (Core Services of: Lounge Operations and may include any of: Complementary Food and Bar, Food For Sale, Appearance Care, Credential Desk, Purchasing and Concierge Services. Senior-most person assigned to a one client account.
                  Qualifications & Requirements
                  Basic Education Requirement - Bachelor's Degree -or equivalent experience - -
                  Basic Management Experience - -5 years - - - - - - - - - - - - - -
                  Basic Functional Experience - -5 years
                  Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Keywords: Sodexo -Group, Kenner , General Manager, Aviation Lounge 1, Executive , Kenner, Louisiana